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Management Strategy

Organisation Development - People Management

This section provides resources addressing organisation development focussing on people management - recruitment, coaching & mentoring, career  guidance, performance management and talent management.

Performance Management

Performance appraisal schemes are commonplace; good and productive ones are rare. To quote Jack Welch again: “You cannot manage people to better performance if you do not give candid, consistent feedback, through a system which is loaded with integrity”.

 Coaching and Mentoring

Coaching and mentoring are two activities which are now being recognised as being an important part of any performance development programme. At the top end of the management ranks, we have the example of AG Lafley, CEO of Proctor and Gamble, who says: “I divide my day into three parts – one part with the people I coach and mentor.  I talk to every president in the company (of which there are over 150) for 30 minutes each month”.

Skills Development and Lifelong Learning

With the increasing competition for skilled knowledge workers, businesses will fail unless they develop more effective and economic ways of improving the skills of their employees

As a result of demographic trends, over 70% of the UK's workforce in 2020 will consist of those who are in employment today, many of whom have comparatively low work skills. In the knowledge economy, the knowledge base acquired by today’s college graduates will mostly be out of date within the next ten years. Therefore lifelong earning on a national scale will be essential for all in  employment if they want to keep up-to-date with their knowledge and skills.


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